Frequently asked questions

Whether you are a new or existing customer, we recognize that you may have questions about who we are and how we can be of service to you. If you have any questions that are not answered on the following list, please contact us at 1-855-219-23517 or e-mail us at

Where is My Sports Office located?

We are located in San Jose, Costa Rica

What are My Sports Office’s hours of operation?

We are open 24/7/365 providing both online and on-site support.

How long has My Sports Office been in business?

We have been operating in San Jose, Costa Rica since 2003. Our staff consists of many sports betting professionals, some of whom have over 30 years of experience in the industry.

Is My Sports Office a Sportsbook?

No, we are solely a Price Per Head Company that provides legal and professional data processing services for bookmakers.

Why should I choose My Sports Office as my Per Head solutions provider?

Unlike our competitors we offer.

  • Exceptional Customer Support 24/7/365
  • Top Notch Gaming Betting Software
  • Real-Time Reporting
  • Experienced Line Management
  • Access to ALL your applications with 1 simple login
  • Your Own Custom Website & Unique Toll Free #
  • Most of all we actually win for you while others make excuses!

How can I get started?

Simply contact us today at 855-219-2351 and one of our friendly and knowledgeable, English speaking reps will be happy to assist you from start to finish.

What fees do you charge?

The per head fee you are charged depends on the number of clients you have and which customized agent package you select.

Contact us today at 855-219-2351 for a confidential quote.

How is my business protected?

We use data encryption and state-of-the-art security technology to protect all agent and player information.

How can I be sure my players are receiving an accurate line?

My Sports Office utilizes talented line managers with decades of experience to minimize your risk giving you a better chance to succeed.

You also have the option to use our unique feature which allows you to log into your account at anytime and gives you the ability to move your own lines.

Can I specify my player’s limits?

Yes, you can specify the player limits higher or lower at any time.

How do I know what my players are doing?

My Sports Office reporting system that has over 17 different reporting features that can be accessed remotely any time you need it.

Can my players wager on all sports?

Your agent account can be set up to accept all types of wagers on all major sporting events, including football, baseball, basketball, hockey, horseracing, automobile racing, golf, tennis, boxing, MMA, soccer, politics, Academy Awards, Grammys & Reality TV shows. Casino games are also available for an additional fee.

How do my players place their wagers?

Your players will have the option to wager online or via the Internet while using only one account #.

Can my players keep their same account numbers that they have been using with me for years?

In most cases yes!

How do I deposit funds for My Sports Office’s services?

We offer a variety of simple payment methods. Contact us today at 855-219-2351 and one of our friendly and knowledgeable; English speaking reps will be happy to assist you.