You can analyze individual player wagering activity through a variety of advanced reports, including Player Pending Transactions, Sports Daily Figures (by player), Casino Daily Figures (by player), Customer Daily Figures Combined, and Customer Performance (by week, month, and year).
All agent reports are real time and available 24/7. If we currently do not have a report that you would like to use please let us know and we will create the report for you.
Lists of the reports are below:
All Customers: Gives you are complete list of all the clients that we have on file including their account number, password, last time they logged into the web site, their current balance, minimum and maximum per play and whether the player is active or disabled.
Add Customers: You can add your own players thus eliminating the need to contact the call center to add or make changes for you.
Manage Customers: If you need to change a players limits, give them temp credit or disable him/her it is all just a few clicks away.
Once you disable a player there is no need to contact us if they use the call center to place their wagers as our clerks are trained to immediately inform a disabled player to contact his/her agent.
Once a player is disabled it is impossible for a clerk to access the players account.
If the player attempts to log in through the internet they receive a message stating that their account is disabled and to contact their agent.